Campus Movement
This month's Campus Movement updates improve speed, clarity, and confidence across daily check-ins. We've enhanced real-time feedback, so visitors know when actions are complete, reduced bottlenecks with a faster Express Lane experience, and made identity verification quicker and more intuitive. We've also added safeguards to prevent accidental logouts and strengthened accessibility support to ensure a smoother experience for every user.
Sign-In & Sign-Out Feedback
For front office staff, administrators, and event coordinators
The Visitor App now includes optional audible sounds for successful sign-ins, sign-outs, and error states, helping visitors know exactly when an action is complete. To activate Sign-In & Sign-Out Audio Feedback in the VisitorSafe app, navigate to the app settings, toggle it on, and save your settings.
Why It Matters:
Optional audible cues confirm when sign-ins, sign-outs, and errors are registered—reducing uncertainty and creating a smoother, more welcoming check-in experience.
Student Sign-In with Express Lane
For front office staff, support staff, and administrators
Student sign-in times via Express Lane have been cut in half. This helps keep lines moving and students on schedule. To activate Express Lane for student sign-ins, navigate to the app settings, scroll down to Express Lane, toggle it on, select the "student" option, save your settings, and you're ready to go!
Why It Matters:
By speeding up student sign-ins with Express Lane, campuses can ease peak-time bottlenecks and keep students on time for class—supporting a smoother, more predictable start to the day.
Simpler Identity Verification
For safety coordinators, front office staff, and administrators
The Raptor Safe App now supports an improved face scan experience. Instead of moving their head, users simply take a quick selfie after scanning their ID, making verification faster and more intuitive.
Why It Matters:
Streamlining face scan verification reduces friction without compromising security. A quick selfie after ID scan makes the process easier to follow, speeds up completion, and helps users verify their identity with greater confidence.
Fewer Accidental Logouts
For parents, students, contractors, and administrators
A new Confirm Log Out prompt helps prevent users from accidentally logging out of the Visitor App.
Why It Matters:
A simple confirmation step reduces disruptions and saves time for front office staff, so activity is captured reliably from start to finish.
Accessibility Improvements
For all users who benefit from larger text, captions, and reduced motion
Enhanced support for zoomed and enlarged device settings improves usability for those who rely on accessibility features.
Why It Matters:
Stronger support for enlarged and zoomed display settings helps more people use the app comfortably and confidently. It reduces friction for those who rely on accessibility features, so key actions stay clear, consistent, and easy to complete.
Reset Password Emails from Volunteer Profiles
For volunteer coordinators, volunteers, and event coordinators
Volunteer Coordinators can now send a Reset Password email directly from a volunteer's profile, making it faster to help volunteers regain access without extra support steps.
Why It Matters:
This saves your coordinators' time and gets volunteers back to work faster. Instead of routing through IT or support, coordinators can resolve access issues immediately, reducing frustration and keeping your volunteer programs running smoothly.
More Control Over Volunteer Hours
For district administrators and volunteer leadership
A new setting allows districts to control who can reset volunteer hours. With the Allow Buildings to Override Hours option, districts can restrict this action to users with All Buildings access.
Why It Matters:
This gives districts better oversight and consistency across buildings. When hour tracking is centralized, you maintain data integrity and ensure volunteer records stay accurate and auditable across your entire organization.
Required Building Selection When Logging Hours
For volunteer coordinators, front office staff, and volunteers
Volunteers must now select a specific building when logging hours. The No Specific Location option has been removed to improve reporting accuracy and accountability.
Why It Matters:
This ensures every volunteer hour is properly attributed to the right location. Accurate building-level data helps you understand where volunteers are making the biggest impact and supports more reliable compliance reporting.
Stability & Printing Improvements
For front office staff, support staff, and IT administrators
We’ve updated the Raptor Hardware Service to improve reliability and enhance performance and security. This update includes fixes that reduce the chance of printer-related interruptions (including DYMO badge printing) and strengthens the service updater so it can better recover from errors and avoid getting stuck during updates.
Why It Matters:
During peak arrival times, printing reliability can directly impact how quickly visitors move into your buildings. These updates help keep badge printing and the underlying service running securely and smoothly—minimizing interruptions, avoiding stalled updates, and ensuring the system can recover quickly so entry stays fast and consistent.
Student Wellbeing
This month's Student Wellbeing updates help protect sensitive information while keeping the right staff informed. We've added assessment-type permissions that clarify responsibilities and streamlined alert settings to ensure relevant team members are notified automatically when specific assessments are created.
Smarter Permissions by Assessment Type
For counselors, student support staff, and campus administrators
Admins can now control access at the assessment-type level, helping protect sensitive information and clarify staff responsibilities. A new permissions table in Edit Role settings makes configuration and bulk updates faster across campuses and roles.
Why It Matters:
Admins can assign permissions to ensure the right people have the right access—whether that means broad visibility or more targeted controls. Because different assessments carry different levels of sensitivity, permissions by assessment type allow counselors to manage suicide risk assessments, limit behavioral threat assessments to view-only, and give admins the ability to view and manage all assessment types, protecting sensitive information while clarifying ownership.
More Targeted Alerts
For district and campus administrators
Alert settings now support Assessment Type options, giving admins precise control over who gets automatically notified via dashboard and email alerts when specific assessments are created. This helps ensure the right staff are informed quickly while protecting sensitive information.
Why It Matters:
When an assessment is created, every minute counts. Alerts for specific types of assessments let you route timely notifications when a new assessment is created directly to counselors and your intervention team, so your staff can respond quickly to the types of assessments that matter to their role, without the extra noise.
Safety Training & Compliance
This month's Safety Training & Compliance updates introduce five specialized courses addressing student well-being and athletic program safety. New offerings in bullying prevention, seizure response, emergency protocols, and strength conditioning help your staff and students recognize risks, respond confidently, and build safer, more inclusive school communities.
Bullying Prevention Training for Students
For counselors, student support staff, and campus administrators
This new student-facing course builds awareness around bullying, including physical, verbal, social, and online behaviors. Age-appropriate lessons and teacher guides help students practice empathy, learn assertive communication skills, support peers, and seek help from trusted adults to create a safer, more inclusive school environment. To gain access to this course, contact your Safety Advisor.
Why It Matters:
Building awareness early helps students recognize bullying behaviors and develop skills to respond appropriately, creating a more supportive school culture.
The Collapsed Student
For athletic staff, coaches, and student support staff
Prepares coaches and athletic staff to respond confidently to life-threatening emergencies during sports and activities. Covers emergency planning, protocols, and step-by-step response strategies for cardiac, heat-related, and head injuries. To gain access to this course, contact your Safety Advisor.
Why It Matters:
Athletic emergencies require immediate action. This course, provided by NFHS, helps ensure your coaches know exactly what to do when a student collapses—reducing response time, potentially saving lives, and giving families confidence that their students are protected during every activity.
Implicit Bias Course
For athletic staff, coaches, and student support staff
Helps staff understand what implicit bias is, why it matters in athletic/activity programs, and how it impacts student experiences. Includes research-backed strategies to build more inclusive, equitable environments. To gain access to this course, contact your Safety Advisor.
Why It Matters:
Unconscious bias affects student interactions, opportunities, and discipline in ways staff don't realize. This course, provided by NFHS, builds awareness that leads to fairer athletic programs, stronger family trust, and more inclusive student experiences.
Strength and Conditioning
For athletic staff, coaches, and student support staff
Developed with the NSCA, this course supports safe and effective weight room and conditioning program oversight. Includes structured instruction, best practices, and 80+ demonstration videos. To gain access to this course, contact your Safety Advisor.
Why It Matters:
Improperly supervised weight rooms lead to preventable injuries. This course, provided by NFHS, gives staff the technical knowledge to run safe, effective conditioning programs—protecting athletes and reducing liability exposure.
Seizure Recognition and Response Training
For safety directors, school resource officers, and administrators
Created by Epilepsy Alliance America, this course builds awareness of epilepsy and seizure first aid in school environments. Staff learn how to recognize seizure types, when to escalate emergency care, and how to support students with seizure action plans. To gain access to this course, contact your Safety Advisor.
Why It Matters:
This course removes uncertainty around seizure response. Staff learn to recognize seizure types, provide appropriate first aid, and follow action plans—ensuring students with epilepsy receive consistent, compassionate support that keeps them safe.